Top 7 Reasons Life Insurance Claims Get Denied (With Real Cases)

Life insurance companies deny thousands of valid claims every year — often when families need the money most. While denial letters may sound final or intimidating, the truth is that many life insurance denials are legally challengeable.

Below are the top 7 reasons insurers deny life insurance claims, based on real-world cases — and why these denials are often not the last word.

Call 1-888-510-2212 to speak with an experienced life insurance attorney today
Or get a free case evaluation now to find out where you stand.

1. Alleged Misrepresentation on the Application

This is one of the most common denial reasons.

Insurers claim the insured failed to disclose:

  • A medical condition

  • A medication

  • Prior treatment

  • Smoking or substance use

Real case pattern: A claim is denied a year after the policy was issued, even though premiums were accepted the entire time.

What insurers often fail to prove:

  • That the information was material

  • That it affected underwriting

This denial is often reversible.

2. Contestability Period (First Two Years)

Most policies allow insurers to review applications closely during the first two years after issuance.

Real case pattern:
Families are told that any issue during this period justifies denial.

In reality:

  • Insurers must prove material misrepresentation

  • Investigations cannot look beyond the time period outlines in the application

  • Minor or unrelated errors do not justify denial

This denial is often reversible.

3. Policy Lapse or Non-Payment Allegations

Insurers often deny claims by asserting:

“The policy lapsed before death.”

Real case pattern:
Premium payments stopped due to:

Many lapse denials fail because insurers did not follow required notice rules.

This denial is often reversible.

4. Suicide or Mental Health Exclusions

Life insurance policies often include suicide exclusions — usually limited to the first one or two years.

Real case pattern:
Insurers broadly label deaths as “suicide” without:

  • Clear evidence

  • Proper investigation

  • Consideration of accidental or medical causes

When exclusions are misapplied or timelines miscalculated, denials can be overturned.

This denial is often reversible.

5. Substance, Alcohol, or Medication Exclusions

Insurers frequently deny claims by alleging:

  • Intoxication

  • Prescription medication use

  • Controlled substances

Real case pattern:
Toxicology reports are used out of context, even when:

  • The substance did not cause death

  • Policy language is vague

  • No exclusion clearly applies

Policy wording matters — and many exclusions are narrower than insurers admit.

This denial is often reversible.

6. Beneficiary Disputes or Last-Minute Changes

Claims are often denied or delayed when:

  • An ex-spouse is still listed

  • A beneficiary was changed shortly before death

  • Allegations of incapacity or undue influence exist

Real case pattern:
Insurers refuse to decide and file an interpleader, forcing beneficiaries into court.

These disputes are frequently resolved in favor of families when evidence is properly presented.

This denial is often reversible.

7. “Incomplete Information” or Ongoing Investigation

Some insurers deny claims while claiming:

  • Missing paperwork

  • Ongoing investigation

  • Unresolved questions

Real case pattern:
Families provided everything requested — yet the insurer delays or denies anyway.

Open-ended investigations and vague documentation excuses are often improper.

This denial is often reversible.

Why Insurance Companies Deny So Many Claims

Life insurance companies:

  • Investigate most aggressively after death

  • Look for reasons to rescind coverage

  • Rely on families being overwhelmed

  • Expect denials to go unchallenged

Many valid claims go unpaid simply because no one pushes back.

Get a Free Case Evaluation Now

If your life insurance claim was denied, delayed, or “under review,” time matters. Deadlines apply, evidence can be lost, and the way a claim is handled early can determine the outcome.

Call 1-888-510-2212 to speak with an experienced life insurance attorney today
Or get a free case evaluation now — no obligation, just answers.

Frequently Asked Questions About Life Insurance Denials

Can a denied life insurance claim really be overturned?

Yes. Many denials are reversed through appeals, legal challenges, or litigation — especially when based on misrepresentation, exclusions, or lapse allegations.

How long do I have to challenge a denied claim?

Deadlines vary. Some policies require action within 60–180 days. Waiting too long can permanently bar recovery.

Should I appeal the denial myself?

Be cautious. In many cases, the appeal becomes the official legal record, and missing evidence or arguments may not be allowed later.

What if the insurer says the denial is “final”?

Insurers often label denials as final even when legal remedies remain. A denial letter does not eliminate your rights.

Does ERISA change the rules?

Yes. Employer-provided group life policies are governed by ERISA and follow strict administrative procedures. Mistakes during the appeal process can be fatal to a case.

Can a delay turn into a denial?

Yes. Delay is often used to avoid triggering appeals or legal review. Extended delay may itself be actionable.

Is a free case evaluation really free?

Yes. A free case evaluation reviews:

  • Why the claim was denied

  • Whether it’s challengeable

  • What deadlines apply

  • The strongest next step

    Life Insurance Claim Denied?
    Don’t assume the insurer is right.
    Call 1-888-510-2212 today or get a free case evaluation now.

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Life Insurance Claim Denied After Years of Premium Payments? A Federal Court Says Insurers Can’t Have It Both Ways

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Life Insurance Rescission After Reinstatement: How Insurers Use the Contestability Period to Deny Claims